Follow the Formula that Turns Website Visitors into Supporters

The formula that turns nonprofit website visitors into supporters

We can’t make progress if no one is listening.

If you’re going to change the world, you’re going to need help. That means you need to find donors, volunteers, activists, email subscribers, board members and more.

That’s where your website comes in.

Your website’s most important job is to turn every visitor into a supporter.

That’s where you come in, dear nonprofit communications professional.

*Your* job is to create an irresistible call-to-action.

And that’s where I come in! I’m here to help you improve your website and Double Your Audience.

Here’s the formula that you can follow to optimize your website’s call-to-action (CTA):

  • Eye-catching
  • Relevant
  • Frictionless

Keep reading for the details about each element in the formula and how to apply it to your website.

Ready to Double Your Audience?

If you’d like to recruit more supporters via your website, join me for the next Double Your Audience course. I teach you how to Attract, Inspire and Convert visitors to your website.

You’ll learn key digital skills like search engine optimization for writers, how to reach the four types of decision-makers, and how to use Google Analytics to track your results. Sign up to be the first to know when the doors open!

The Call-to-Action Formula that Turns Website Visitors into Supporters

EYE-CATCHING
WHY?

  • Your website visitor is more likely to notice a call-to-action that looks different than everything else on the page
  • More visitors noticing your CTA = more visitors will completing your CTA
HOW?

  • A bright color
  • An arrow
EXAMPLE

Source: SmartCause Digital

RELEVANT
WHY?

  • No matter how simple your request, your supporter will have to overcome her objections before she commits
  • She needs to believe that your request will be helpful to her
HOW?

  • Descriptive copy
EXAMPLE

Source: Citizens Utility Board

FRICTIONLESS
WHY?

  • Your website visitor doesn’t want to work very hard. (Don’t judge her. You know you do it too.)
  • She is more likely to complete your CTA if it is fast and easy
HOW?

  • Shortest form possible
  • Information she knows off the top of her head
EXAMPLE

Source: Team Survivor

Ready to Double Your Audience?

If you’d like to recruit more supporters via your website, join me for the next Double Your Audience course. I teach you how to Attract, Inspire and Convert visitors to your website.

You’ll learn key digital skills like search engine optimization for writers, how to reach the four types of decision-makers, and how to use Google Analytics to track your results. Sign up to be the first to know when the doors open!

yesenia sotelo

About Yesenia Sotelo

Yesenia Sotelo is a digital skills teacher and web developer.

She elevates ambitious nonprofit professionals by teaching them how to use the technology tools of modern marketing.

Yesenia can teach you how to use website analytics or improve your online marketing results.

Her SmartCause Method for building websites is especially designed for the way nonprofits collaborate, make decisions and grow.

She won the Lifetime Achievement Award from the Nonprofit Technology Network (NTEN) for her work teaching digital skills to nonprofit professionals.